No need to worry — resetting your password at PP Games is quick and easy, and the whole process takes less than 2 minutes.
The OTP expires 5 minutes after it's sent. If you didn't receive it, click "Resend". If the issue persists, contact support via live chat.
The time it takes for winnings and bonuses to appear at PP Games depends on where they're coming from.
Game Winnings: For slots, crash, and Live Casino — winnings from these games Instant Added to your gaming wallet instantly. No waiting.
Sports Betting Winnings: After the match ends, typically 5–30 minutes results are settled and winnings are credited to your wallet. Live matches may take a little longer.
Bonus Credits: Welcome bonus and promotional bonuses are credited after deposit Automatically is credited. The daily sign-in bonus is credited immediately upon claiming after login. To withdraw bonus funds, specific wagering requirements must be met — the amount is stated in the terms and conditions of the relevant offer.
PP Games' betting section offers a wide range of cricket markets — from match results to runs per over. Here's how to place a bet:
Live Betting: You can also bet in-play — odds update in real time. Minimum bet amount ৳50 from.
When a match is cancelled or incomplete, PP Games settles bets according to specific rules. The key principles are:
If the match is completely cancelled: If a match never starts or is abandoned after very few overs due to rain, security concerns, or other reasons, all bets are generally Void (cancelled) and the full stake is refunded to your wallet.
If the game stops after partial play: If certain conditions are met (e.g., at least 5 overs completed in a T20), settlement is processed using DLS or the official result.
For live bets: Settlement may be based on what has occurred up to the point the match was stopped. Certain markets may be voided.
Settlement Details Terms & Conditions page available.
PP Games' VIP Program has several tiers — the benefits of each are outlined below:
Bronze — open to any registered member. Daily login bonus, 2% weekly cashback, and fast withdrawals.
Silver — after meeting the monthly wagering requirement. Includes 3% cashback, access to exclusive tournaments, and a birthday bonus.
Gold — 5% cashback, a dedicated account manager, faster withdrawal processing, and exclusive promotions.
Diamond — the highest tier. 8%+ cashback, a personal VIP host, luxury gifts, unlimited withdrawal limits, and invitations to exclusive events.
VIP points are automatically earned on every bet you place. To view your current tier and points, VIP page go.
PP Games' support team is available 7 days a week, 24 hours a day. Here's how you can reach us:
Live Chat: 24/7 — the fastest option. Click the chat icon in the bottom-right corner of the website or app. Average response time is under 5 minutes.
Email: support@ppgames.click — for complex issues, or when you need to send screenshots or documents. Typically, 1–4 hours a response arrives.
Telegram: Join our official channels to stay updated on the latest offers, maintenance notices, and announcements.
Having your mobile number and user ID ready before contacting support helps resolve issues faster.
The minimum deposit amount at PP Games has been set to make the platform accessible to everyone:
Mobile Pay & Nagad: Minimum ৳200 — any amount above this limit can be sent at any time.
Rocket: Minimum ৳200।
Bank Transfer: Minimum ৳500।
Maximum daily deposit: Up to ৳50,000 via Mobile Pay/Nagad. VIP members can send even more.
Keep in mind — a first deposit of at least ৳500 is recommended to get the most out of your welcome bonus, as a slightly higher deposit helps you unlock the full benefit. For more details, Financial Transactions Page View.